⏳ Delivery Time?
Delivery Time & Shipping Information
We strive to deliver your new shoes as quickly and efficiently as possible, so you can start enjoying them right away! Below, we’ve outlined our delivery times and shipping process to give you a clear understanding of when to expect your order.
1. Standard Delivery Time
Once your order is processed, you can expect delivery to take up to 3 to 5 working days. Our team works hard to ensure that all orders are packed, shipped, and on their way to you promptly.
Working Days: Our delivery timeframe is based on working days, which excludes weekends and public holidays.
Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. Processing includes verifying your payment, packing the shoes, and preparing the shipping label.
2. Shipping Methods
We offer reliable shipping through trusted carriers to ensure your shoes arrive safely and in perfect condition. Depending on your location, we may use a variety of shipping services, including:
Standard Shipping: This is our most common shipping method and generally takes 3 to 5 working days. It’s affordable and gets your order to you in a timely manner.
Expedited Shipping: For those who need their shoes sooner, we also offer expedited shipping at an additional cost. With this option, your order will typically arrive in 1 to 2 business days.
International Shipping: We offer international shipping to various countries. International delivery times can vary depending on the destination, but typically takes 7 to 14 working days. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
3. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email or text. You can use this tracking number to monitor the progress of your delivery through the shipping carrier’s website.
Tracking Details: We will send a link with your tracking information, so you can easily check the status of your order.
Delivery Notifications: Our shipping partners typically send notifications with updates, including when your package is out for delivery or if there are any delays.
4. Delays & Issues
While we strive to get your order to you on time, certain factors such as weather conditions, high order volumes during busy seasons, or unexpected delays from shipping carriers may impact delivery times. We appreciate your understanding in these cases and will do our best to keep you informed.
Customs Delays: For international orders, customs processing can sometimes take longer than expected, which may delay the delivery by a few extra days.
Shipping Carrier Delays: Occasionally, there may be unforeseen delays on the shipping carrier’s end. If this happens, we will do our best to resolve the issue promptly.
5. Shipping Costs
Shipping costs vary depending on the destination and the size of your order. However, we offer free standard shipping on orders over a certain amount. Please check our website or contact customer service for more details on shipping costs for your location.
Free Shipping: Enjoy free shipping for orders above a specified minimum (e.g., $50 or more). Be sure to check our current promotions for special offers on free shipping.
6. Delivery Address
Make sure to provide an accurate and complete shipping address during checkout. This ensures there are no delays in processing and shipping your order. If you realize you’ve made an error in your address, please contact our customer service team immediately to update it before the order is shipped.
In Summary:
Delivery Time: Usually 3 to 5 working days.
Processing Time: Orders are processed within 1-2 business days.
Expedited Shipping: Available for faster delivery (1-2 business days).
Tracking: You will receive a tracking number once your order ships.
International Shipping: Available with longer delivery times.
Shipping Costs: Free shipping on orders over a certain amount. Shipping fees apply for smaller orders.
We’re committed to providing a smooth and efficient shopping experience, and we hope you enjoy your new shoes as soon as they arrive! If you have any questions or concerns about your delivery, feel free to reach out to our customer service team—we’re here to help!
Let me know if you’d like any more adjustments or further details added!